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CRIF North AmericaCRIF North America, the United States-based division of the CRIF Group, provides business solutions for all stages of the credit lifecycle. CRIF North America is based in Tampa, Florida. The ProblemCRIF North America needed an Administrator's Guide and a User's Guide for its decision engine software, StrategyOne. Financial institutions use StrategyOne to design, implement, and evaluate appropriate underwriting and CRM strategies for its prospective and current customers. Because this was a short-term need, CRIF did not want to hire a full-time technical writer. From the start, scheduling was a challenge with this project. CRIF needed a technical writing firm that could be flexible in case the project was delayed due to resource constraints and shifting priorities. Seven potential technical writing vendors were asked to propose solutions. ProEdit was selected based on several criteria, including its dedication to quality, knowledge of complex software, and familiarity with the needs of international customers. ProEdit was also able to maintain a flexible schedule. In summary, ProEdit provided the best solution and value.ProEdit's Technical Writing SolutionProEdit offered a highly flexible timeline that worked around CRIF's other business priorities to produce the highest quality solution. A ProEdit technical writer was given a few days of initial training and a copy of the software. ProEdit's technical writer then took command of researching and writing two comprehensive manuals. The documentation that ProEdit's technical writer delivered was polished, professional, and met the needs of CRIF North America and its customers. Services provided: technical writing, copyediting, and proofreading ProEdit's technical writing services have helped many customers achieve high-quality documentation. Call (888) PROEDIT for details and references. Do you need to hire a technical
writer? Editing | Writing | Translating | Desktop Publishing
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